Bug tracking is the process of using an application or system to monitor defects and their associated priority levels at a departmental or organizational level. Defect monitoring software improves quality assurance and boosts developer productivity. It is sometimes used interchangeably with issue tracking system because the two have the same basic functionality. Bug tracking software is a common tool used by developers for big projects or continued product enhancement. It is a solution offering a centralized information source throughout the advancement of a product. Defects are tracked to both ensure resolution and provide further insight on where future application improvements can be made. Tracking tools are applied for various organizational purposes with enhanced organization and reliability being a priority. Hosted solutions are gaining presence over licensed applications because they cost less to implement, are highly customizable, and supply widespread user accessibility.


Hosted Issue TrackingProvides a Single Storage and Communication Point
Change requests build up quickly for programmers from multiple sources. A customer service representative may enter a consumer demanded change whereas technical support utilizes the system to record reported defects. Developers working on a big project need a tracking tool to manage bugs found during the coding process. Testing engineers create reports based on the problems found during initial or pre-release evaluations. With so many requests coming in from every organizational area, developers require a tool for ensuring each item is handled efficiently over a required time period. A central source prevents the same bug from being reported more than once by users. These systems also allow clients to appropriately express concerns or found defects in received products.



Hosted issue tracking applications provide affordable implementation, easy record entry, status updates, pertinent bug information, and allow the issue to be properly monitored without taking extensive time from other business tasks. Backlog information may be used by management or developers to determine an appropriate product task order. Reporting capabilities help managers evaluate individual or group productivity through the course of a project. Resource sharing capabilities reduce the complications of excessive emails or outdated documents. A central database provides better idea pooling between developers as well as increases programmer workflow. Hosted issue tracking significantly lowers expenses, provides advanced features, and allows for easy remote access.



Organizations use these programs for various reasons with the foremost being bug tracking in a development environment. They may be implemented to keep track of various other types of defects, for monitoring specific product trends, and to provide a better product overview. These tools are very beneficial for setting development or project milestones or when an organization wants to obtain feature requests from consumers.  Bug tracking  software also makes individuals accountable for their work by providing managers a way to track progress through reports. Statistics may be used to learn the effectiveness of testers, developers, and milestone estimations. A system is not bound to just bugs meaning other items may be entered if desired by an organization. Tracking applications provide a reliable data source to developers, management, and support departments. Companies use tracking solutions for up-to-date testing information and as a single communication source between departments.

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Bug tracking software helps developers organize change and defect requests for timely resolution. Hosted   issue bug tracking provides a single entry source from any organizational location.